THE HYPERX FRANCE STORE GUARANTEES ITS PRICES

Shop with confidence!

HOW DOES THE PRICE GUARANTEE WORK?

If you are a consumer of the HyperX France store ( https://fr.hyperx.com ) and the price of the product you purchased drops within 21 days of receiving your order, we will refund the difference.

Step 1

Email us at shopeurope@hyperx.com

Remember to include the following information:

• From your invoice:
• HyperX France Store Order Number (starting with 'FR')
• The customer's name on the order
• The product reference, for example 4P5M0AA
• The reduced price of the product
• A screenshot with time and date of the HyperX product page showing the lower price.

Step 2

Subject to verification of the information you have provided, we will refund you the difference between the price you paid and the lower price observed.

CONTACT US

HyperX France Store Price Guarantee Restrictions

1. The price reduction must take place within a maximum of 21 days from the date of receipt of the order.
2. Does not apply to price reductions prior to the order date.
3. Applies only to identical product references.
4. Available for orders under €3,000.00 including VAT with a price difference of €15.00 or more.
5. Does not apply to:
   • Products out of stock
   • Delivery costs
   • Prices on marketplaces (eBay, Amazon, etc.)
   • Pricing errors
   • Takeover offers
   • Promotions on bundled offers
   • Professional/non-professional customers and resellers
6. Applies to orders placed by a consumer from 07/29/2024.
7. The claim must be made within 21 days of purchase.

For any questions regarding this offer, please contact the HyperX France Store team by email.

FAQs